CHANGE MANAGEMENT

Introduction-Leading Change Management
“Helping you connect the business case for change with the people case for change”

Welcome to the Leading Change training program. One of the major tenants of leadership is that change is a constant in our lives. Given our tendency to keep what we like, eventually we will succumb to a change that we didn’t initiate or want. At that point, we say that “pain is inevitable, suffering is optional.” The question is, “how do we prepare and equip ourselves and others for change so we can maximize the value and benefit of the change?”.

All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Sometimes we have to be true to ourselves and change the external conditions. Sometimes we have to reframe our perspective and adapt to the circumstances in our environment. Ultimately, the things that make change happen are more in the meaning that people make of the change rather than the change itself. If people expect and work to see good things come of the change, they’ll see it. If on the other hand people don’t like or want the change, they’re destined to only see only the downside of the change. and aren’t willing to make it work, sooner or later there will have to be a separation regardless of who initiates it. This program will give leaders tools to implement changes more smoothly and create deeper engagement for those involved in the change.

This program is designed as a two-day event. The content can be tailored to be used as a coaching/ consulting engagement to help leaders and teams implement a change management program over a period of time.

Key Point – If you can get people to personally identify with the change the more likely you are to get commitment and ownership for the change. If you can’t get people to invest in the change with their passion for the business, the best you can expect from people is compliance i.e. “people merely going through the motions”.

The Change Model

Change Mgmt

Program Objectives

This program on Leading Change is based on the book, Playing in a Bigger Space, and emphasizes the importance and role of Goodwill and Trust in Leading Change. Change for some people can be exhilarating and for others a source of fear, loss, or hardship. This program is designed to help you strengthen your ability to successful navigate through the change process. By the end of this workshop, you should be able to:

Articulate the importance of presenting the Bigger Why in change.

Describe the importance of goodwill and trust when leading change.

List the steps necessary for preparing a change strategy and building support for the change.

Describe the “What’s In It For Me” aka – the individual motivators for change.

Learn to identify various forms of resistance to change.

Learn what components are needed to develop a change management and communications plans, and to list implementation strategies.

Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction.

Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits.

Use strategies for aligning people with a change, appealing to both emotions and facts.

Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency.

Our change management program is led by Dr Eric de Nijs, Ed.D. and Thomas Walker, BSEE, CMRP, with technical classroom offerings, as well as, customized development programs.

Root Cause Analysis: A facilitated group process aimed at uncovering the basic, underlying causes for events and behavior that you don’t want repeated.

Planning & Scheduling Plant Outages: How to plan and execute plant outages that hit their goals for schedule duration and total cost.

Reliability-Centered Maintenance: A facilitated analysis that looks at typical equipment and component failure modes at your site, their causes, their consequences, and how to minimize their frequency and impact.

Product Transition Time Reduction: Dramatically reduces the time (up to 50% reduction) to complete equipment changeovers when going from product ‘A’ to product ‘B’.

Manufacturing Process Improvements: Using proven industry techniques, process modifications will result in continuously improving the quality of products, while reducing unit cost, and increasing production output.

Machine Health Monitoring: Understanding the loading on a machine, both the design rating and the actual running load. This can prevent breakdowns from improper operation, and ensure the machine is running in it’s “sweet spot”.